Wednesday, July 19, 2006

Uhhh...would you like fries with that?

It’s my blog so I’m just going to say this. I no longer have patience for fast-food stupidity and if that makes me a bad person, then so be it.

After coming home with what I think was the 5th wrong order in a row from Burger King, I got mad, packed everything back up and drove back. I had ordered the burgers plain and they came with everything on them. I was very nice when I showed the manager my receipt that said “Plain” on them along with the everything-on-them burgers. He stared at me and asked what I wanted him to do. Hmmmm (this is a tough one)…give me the two plain burgers that I ordered? I told him that this happens a lot and his response was “Well, not everyone can read all the words.”

What?

I wasn’t sure I understood so I rephrased his statement into another question. “So you’re saying that if the person assembling the burgers can’t read the word “plain”, then it’s unlikely I will get a plain hamburger?” The answer was yes. I didn’t even know how to respond to something so stupid. I’m sorry but if you work there, you should be required to at least be able to recognize all of the hamburger related words such as ketchup or pickles. I don’t think this is asking too much from anyone and if it is, this world is in a whole lot of trouble.

Earlier this week I went to Kentucky Fried Chicken. The teenaged kid working the register struggled to put together the 37 cents due to me in change. He picked up a quarter, put it back and picked up three dimes instead. He looked confused, put the dimes back and went back to the quarter, smiled and said “Sorry, it’s my first day”. I really wanted to tell him he should be able to put 37 cents together even if he didn’t work there at all, but I held my tongue. Once he realized that a quarter, a dime and two pennies would do the trick, we moved to the other end of the counter to wait for our food. I asked the girl at that end if I could have a cup holder for my four drinks she just poured. She just stared blankly. I thought maybe she had slipped into a catatonic stupor so I spoke hoping to snap her out of it.

“You know the thing you put the drinks in so you can carry them?” (I’m thinking this girl has to have been through a drive-thru of a fast food place at some time in her life). She said she didn’t think so, but she would ask the manager. Amazingly, they did have them right under the counter where she was standing. I got home to find that I did have a bucket of chicken, yes, but not the chicken that I ordered and not the chicken that is printed on the receipt. How hard is it to put together 37 cents, get a cup holder or put the correct chicken in a bucket? Filling out the job application requires more skill than those tasks.

I just don’t get it. Maybe that’s a good thing.

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